Warranty Registration

Register your SANHION product to activate your 1-year limited warranty.

SANHION products purchased through our official website, Amazon, TikTok Shop, Wildberries, or other authorized SANHION sales channels may be eligible for warranty registration.

To activate the warranty, you must submit your registration within 30 days after the original delivery date. The 1-year limited warranty begins on the original delivery date.

What the Warranty Covers

The SANHION 1-year limited warranty covers manufacturing defects in materials or workmanship under normal use.

If your product has a covered manufacturing defect, SANHION may offer a replacement, store credit, refund, or another reasonable solution, depending on the issue, product availability, proof of purchase, and applicable law.

What the Warranty Does Not Cover

The warranty does not cover:

  • Normal wear and tear
  • Size, fit, style, or personal preference issues
  • Minor color differences caused by screen settings, lighting, photography, or production batches
  • Damage caused by misuse, improper care, improper washing, alteration, accident, or intentional damage
  • Stains, odors, scratches, scuffs, fabric pilling, deformation, or damage caused by regular use
  • Lost or stolen items
  • Items purchased from unauthorized sellers
  • Final Sale items for non-quality reasons
  • Problems that cannot be verified with proof of purchase or supporting information

This warranty does not limit any consumer rights that cannot be excluded under applicable law.

How to Register

Please complete the warranty registration form with accurate information. We will use your order number and email address to locate your registration if you contact us later.

You may need to keep your proof of purchase, delivery record, product packaging, tags, and photos for future warranty requests.

After You Submit

After you submit the registration form, you will receive an automatic confirmation email. Our support team may contact you if additional information is needed.

Warranty registration does not guarantee approval of a future warranty claim. If you submit a warranty claim later, SANHION may request photos, videos, proof of purchase, delivery records, or other information to review the issue.

Contact

For warranty questions, contact SANHION Customer Support at support@sanhion.com. We aim to respond within 24 hours.