Terms of Service

Last updated: August 16, 2026

These Terms of Service apply to your use of https://www.sanhion.com and to orders placed directly through the SANHION official website. By using our website, contacting us, registering a warranty, subscribing to our emails, or placing an order, you agree to these Terms.

Website Role

SANHION.com is the official SANHION brand website and customer support site. SANHION products may also be sold through marketplace channels, including Amazon, TikTok Shop, and Wildberries.

Marketplace orders are subject to the marketplace’s own terms, payment rules, shipping process, return policy, refund process, and customer service tools. These Terms do not replace the terms of any marketplace where you purchased SANHION products.

Product Information

We try to display product descriptions, photos, colors, sizes, prices, availability, and other information accurately. However, minor differences may occur due to screen settings, photography, product updates, measurement methods, or inventory changes.

We may correct errors, update information, change products, limit quantities, or cancel orders where information is inaccurate or unavailable.

Official Website Orders

Orders placed directly on https://www.sanhion.com are subject to acceptance and availability. After you place an order, we may send an order confirmation, but this does not guarantee final acceptance if there is an error, inventory issue, payment issue, shipping restriction, suspected fraud, or other problem.

Payment

Official website orders may be processed through third-party payment or financing providers such as PayPal, Stripe, Klarna, or Afterpay. Your use of those services may be subject to their own terms and privacy policies.

Shipping, Returns, and Refunds

Official website orders are subject to our Shipping Policy and Returns & Refunds Policy.

Marketplace orders must be managed through the marketplace where the order was placed, unless SANHION Customer Support provides a separate product-related solution.

Promotions

Promotions, discounts, coupon codes, gifts, and special offers may be subject to additional terms, availability, and expiration dates. We may modify or end promotions where permitted by law.

User Content

If you submit reviews, photos, videos, feedback, comments, or other content to SANHION, you confirm that you have the right to share it and that it does not violate the rights of others.

You grant SANHION a non-exclusive, worldwide, royalty-free right to use, reproduce, display, edit, and share that content for customer support, product improvement, marketing, and business purposes, where permitted by law.

Acceptable Use

You agree not to misuse the website, interfere with website security, submit false or misleading information, attempt unauthorized access, scrape content without permission, upload harmful code, or use the website for unlawful purposes.

Intellectual Property

The SANHION name, logo, website content, product images, graphics, text, designs, and other materials are owned by or licensed to SANHION and are protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or use them for commercial purposes without permission.

Third-Party Services

Our website may integrate or link to third-party services, including marketplaces, payment providers, analytics tools, advertising platforms, social media platforms, email tools, and live chat services. We are not responsible for third-party websites, services, content, terms, or privacy practices.

No Warranty

To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or free from harmful components.

This section does not limit any product warranty, return right, or consumer protection right that cannot be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by law, SANHION will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, marketplace platforms, third-party services, or products, except where such limitation is prohibited by law.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes means you accept the updated Terms.

Contact

For questions about these Terms, contact SANHION Customer Support at support@sanhion.com.